Univercells Group Privacy Policy

Please read this Privacy Policy of Univercells carefully. By using this website, you agree to and accept all of the terms and conditions set herein.


1. General


UNIVERCELLS SA (with headquarters at 6041 Charleroi, rue Auguste Piccard 48, BCE number :0502.742.288, hereinafter referred to as “Univercells”) is the controller of the personal data collected through the websites https://www.univercells.com and www.exothera.com (individually and collectively hereafter referred to as the “Website”) respectively operated by Univercells and its subsidiary EXOTHERA SA with headquarters at 1400 Nivelles rue de la Maitrise 11, BCE number :0744.643.660 (both UNIVERCELLS SA and EXOTHERA SA collectively hereafter referred to as the “Univercells Group”)



This Privacy Policy explains the policy of Univercells for the protection of personal data related to data subjects in the provision by Univercells of its Website. Univercells takes the protection of personal data very seriously. Univercells undertakes to protect personal data in accordance with the applicable data protection legislation (including the General Data Protection Regulation, GDPR) and the principles set out below.


Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the websites in question. Therefore, this Policy does not apply to third party website, applications, software or components that can be accessed or that are made available via links on this Website. This Privacy Policy should be read together with the Terms of Use of the Univercells Website.


2. Collected and processed data on website


When you contact Univercells to obtain information regarding Univercells, to download or acquire content from our Website, or to obtain support from Univercells, you will need to communicate your contact details (including your name, telephone, fax, email address, name of the company etc.).

This contact information could be used for the purpose of answering your questions and queries sent to us via the Websites or informing you of new services, offers, information and content, offered or furnished by Univercells.


When you browse the Website, Univercells gathers technical information transmitted to Univercells by your browser, including the type of browser you are using, your operating system and your IP address. This information is collected for information purposes, including:

  • Better understanding how the Website is being used as to improve it on a regular basis; or
  • Diagnosing technical issues on the Website.

This information will not be used in any manner to be directly linked to you, and is only gathered on an aggregate basis, in order to allow Univercells to perform statistical measurements about the website. This statistical information may be communicated by Univercells to third parties.


3. Sharing of personal data

Univercells reserves the right to share personal data in the following limited instances, to which you hereby consent:

  • To any of our affiliated business within the Univercells Group for the same purposes as it stated in this Privacy Policy, in order, for example, to keep you informed of the products and services throughout the whole of the Univercells Group.
  • When Univercells is required to provide information in response to a court order, or other applicable law or legal process;
  • When Univercells has a good faith belief that disclosure is necessary to prevent or respond to fraud, defend the Website or applications against attacks, or protect the property and safety of Univercells, its customers and Users, or the public;
  • If Univercells merges with or is acquired by another company; in these cases, your information will likely be one of the assets that is transferred.


4. Security

Univercells understands that the security of your personal information is important. Univercells therefore provides reasonable administrative, technical, and physical security controls and takes all appropriate steps to protect your personal information both online and off-line.


5. Transfer outside the European Economic Area (EEA)

By using the Website and services, you explicitly agree that Univercells has the right to transfer your personal data outside the European Community in order to process the data in accordance with this privacy Policy. In case data is transferred outside the EEA, to a country not providing an adequate level of protection, Univercells warrants undertaking all measures to protect your personal data including implementing contractual clauses that offer sufficient safeguards on data protection for the data to be transferred internationally.


6. Access, correction and opposition

You have the free right to access, correct or oppose the use of your personal data. Upon receiving your signed request, and subject to proof of identity, Univercells will correct or remove your personal data from Univercells’ databases.

Personal data will be deleted from the Univercells files no later than the expiry of a period of two (2) years after the last contact from you to Univercells.


7. About this Privacy Policy

This Privacy Policy came into effect on March 09, 2016, with amendments on December 4th, 2017 and 5 March 2020. Univercells has the right to modify this privacy Policy for management purposes or to adapt it to its new website functionalities, or if the law or the jurisdiction make this necessary. Any change or modification to this Policy will be effective as of the date mentioned by Univercells on its Website.


8. Contact information

If you have any questions or comments about this Privacy Policy, please contact Univercells:

Rue Auguste Piccard 48

6041 Gosselies

Avenue de Tervueren 270

1150 Woluwe-Saint-Pierre
T +32 (0)2 318 83 48

E-mail: privacy@www.univercells.com